Our account was approved, but the server says we are not whitelisted :(

Discussion in 'Get Help!' started by CoolRileyKombo8, Feb 20, 2022.

  1. Sorry, we are new here. Can someone help us? TIA!
     
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  2. TruWolf_

    TruWolf_ One Ring to Hyrule them All Elder Helper

    Hey CoolRileyKombo8!

    Being whitelisted is a two part process. The first you have already completed, confirming information and getting your account approved.

    Next our staff has to go over the application and whitelist you manually

    The Sandlot is run by volunteers. The staff try to be as diligent as possible and check the whitelist application queue several times a day. Your application should be processed within 24 hours, but real life does happen and sometimes it takes longer. If you have not heard back after 48 hours, please check your email's Spam folder.
     
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  3. KRiskKaT

    KRiskKaT Piecing it together Moderator Elder Helper VIP

    I readded this player... try logging in! and Welcome!
     
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  4. OK, thank you. We understand :)
     
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  5. Thank you so much it worked :D
     
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  6. Mickeyheart

    Mickeyheart Grandificent Grandmama Mickeyosity Moderator Helper VIP

    Glad it worked! Welcome to the Sandlot, CoolRileyKombo8 - we are excited to have you!
     
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